Daniela Alcaraz
Converse,Tx
Summary
Interested in obtaining a full-time customer service position, where I can provide my skills in ensuring positive guest relations.
Overview
7
7
years of professional experience
Work History
Bartender
HIlls & Dales Icehouse
06.2024 - Current
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Mixed unique and interesting cocktails for customers, including bar specials.
Server
Rivertop Grill (JW Marriott Hill Country Resort)
01.2023 - Current
- Politely greet guest
- Delivered checks and collect accurate form of payment
- Provide multiple food/beverage selections to guest preferences
- Carry multiple drinks on at once
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server
At&t Center
07.2022 - 01.2023
- Ensure all guest open and close tabs
- Constantly check on guest and serve cocktails
- Communicate with bar staff
Dental Assistant
Monarch Dental
01.2020 - 01.2023
- Ensuring proper oral hygiene
- Good chairside Assisting
- Sterilization and infection control
- General Dentistry
Server
Andretti Indoor Karting and Games
02.2021 - 09.2021
- Taking care of multiple large parties
- Ensuring good customer service
- Accurately process guest payments
- Performed opening and closing duties
Dental Assistant
Tri County Dental
01.2018 - 01.2019
- Good Chairside Assisting
- General/ orthodontic dentistry
- Appointment Scheduling
- Ensuring proper oral hygiene
Education
Texas Dental Assisting License -
Concorde Career College
San Antonio, Tx06.2018
Diploma -
Judson High School
Converse, Tx05.2017
Skills
- Bilingual
- Team leadership
- Strong communication skills
- Responsible
- Good multitasking skills
- Fast learner
- Self-motivated
- Easy to get along with
- Customer Service
- Highly reliable
Timeline
Bartender
HIlls & Dales Icehouse
06.2024 - Current
Server
Rivertop Grill (JW Marriott Hill Country Resort)
01.2023 - Current
Server
At&t Center
07.2022 - 01.2023
Server
Andretti Indoor Karting and Games
02.2021 - 09.2021
Dental Assistant
Monarch Dental
01.2020 - 01.2023
Dental Assistant
Tri County Dental
01.2018 - 01.2019
Diploma -
Judson High School
Texas Dental Assisting License -
Concorde Career College