Daniela Aragon
Austin
Summary
Certified Pharmacy Technician with experience in prescription processing, insurance coordination, patient assistance, and pharmacy operations. Strong customer service background gained through roles in retail, education, and healthcare settings. Detail-oriented, dependable, and committed to providing excellent support to patients and customers while maintaining accuracy and efficiency.
Overview
8
8
years of professional experience
Work History
Certified Pharmacy Technician
CVS Pharmacy
Austin
11.2023 - Current
- Filled and processed prescriptions accurately and efficiently.
- Assisted patients with prescription inquiries and coordinated medication pick-up.
- Communicated with insurance providers to resolve coverage and billing issues.
- Maintained compliance with pharmacy regulations and company policies.
- Collaborated with pharmacists to ensure delivery of high-quality patient care.
- Led team of technicians to enhance daily pharmacy operations and workflow.
Ups store associate
The UPS Store Inc.
Round Rock
06.2023 - 11.2023
- Assisted customers with shipping, packaging, and printing services.
- Provided excellent customer service in a fast-paced retail environment.
- Processed transactions and handled customer inquiries professionally.
Intervention Teacher
Pincrest Academy
Miami
12.2022 - 06.2023
- Delivered individualized instruction and academic interventions to enhance student understanding and performance.
- Monitored student progress and collaborated with educators to tailor strategies for improved learning outcomes.
- Created a welcoming atmosphere that encouraged active student engagement and participation.
Receptionist
Organic Health Beauty Statue
Miami
03.2018 - 02.2022
- Greeted and assisted clients to foster a positive and welcoming experience.
- Scheduled appointments and managed front desk operations efficiently.
- Handled phone calls and addressed customer inquiries, ensuring smooth front desk operations.
Education
High School Diploma -
Braddock High
Miami, FL06-2016
Skills
- Prescription processing
- Insurance verification and claims
- Patient assistance
- Medication inventory management
- Data entry and record keeping
- Microsoft Office
- Problem solving
- Team leadership
- Customer service
- Communication skills
Languages
English
Professional
spanish
Professional
Timeline
Certified Pharmacy Technician
CVS Pharmacy
11.2023 - Current
Ups store associate
The UPS Store Inc.
06.2023 - 11.2023
Intervention Teacher
Pincrest Academy
12.2022 - 06.2023
Receptionist
Organic Health Beauty Statue
03.2018 - 02.2022
High School Diploma -
Braddock High