Daniela Aristizabal
LaBelle,FL
Summary
Highly-motivated employee with 3 years of experience building relationships and fulfilling customer requirements. Self-motivated and diligent worker, committed to providing excellent service and going the extra mile to ensure customer satisfaction. Skilled in maintaining organized records to optimize efficiency and ensure accurate tracking of client details, project statuses, and financial transaction. Focused and eager to contribute effectively to your team.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Kitchen Design and Sales Coordinator
Anyelo's Restoration
Fort Myers, FL
10.2023 - Current
- Welcome customers and offered guidance, addressing inquiries and showcasing our range of cabinets.
- Tracked client details, project statuses, and follow-up dates in Excel to keep everything organized.
- Developed custom kitchen designs based on client's measurements using ProKitchen software.
- Generated detailed invoices and cost estimates for kitchen remodeling projects.
- Confirmed kitchen's orders were accurate.
- Organized showroom's shelves and racks according to store layout and product categories.
Call Center Representative
Florida Cancer Specialists
Fort Myers, FL
05.2022 - 09.2023
- Efficiently handled incoming calls from patients, doctor's offices, and insurance companies, offering support for inquiries, routing to appropriate departments, and addressing patient-related concerns.
- Resolved patient's complaints in a timely manner to ensure satisfaction.
- Maintained records of patient's interactions, transactions, comments, and complaints.
- Provided professional and knowledgeable service to all incoming calls, ensuring exceptional customer satisfaction.
Receptionist
Family Health Centers of SWFL
Fort Myers, FL
07.2021 - 04.2022
- Greeted patients, provided necessary paperwork, and entered scanned information into patient's account.
- Provided exceptional customer service, addressing patient inquiries and concerns promptly and effectively.
- Scheduled and confirmed appointments.
- Ensured patient insurance validation and confirmed coverage for upcoming doctor appointments.
- Maintained accurate documentation of patient treatment plans, medical histories, and administrative paperwork.
- Maintained organized office spaces.
Education
High School Diploma -
East Lee County High School
Lehigh Acres, FL05-2021
Skills
- Customer Communication
- Scheduling
- Contract Preparation
- Organizational Skills
- Time Management
- Phone and Email Etiquette
- Attention to Detail
- Insurance Verification
- Patient Relations
- Recordkeeping
Languages
English
Professional
Spanish
Professional
Timeline
Kitchen Design and Sales Coordinator
Anyelo's Restoration
10.2023 - Current
Call Center Representative
Florida Cancer Specialists
05.2022 - 09.2023
Receptionist
Family Health Centers of SWFL
07.2021 - 04.2022
High School Diploma -
East Lee County High School