Daniela Balistreri
Staten Island,NY
Summary
Adept Office Manager with a proven track record at Comprehensive Pediatrics, excelling in organizational skills and office administration. Mastered handling sensitive information and coordinating schedules for over 15 staff members, significantly enhancing office efficiency. Renowned for exceptional customer service, demonstrating both hard and soft skills vital for high-paced environments.
Overview
18
18
years of professional experience
Work History
Teacher
Staten Island Children’s Academy
09.2024 - 06.2025
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Office Manager
Comprehensive Pediatrics
09.2016 - 03.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records
- Ran an organized health programs within the office
- Diligently kept track of inventory as well as organized office stockroom
- Coordinated schedules for the staff which consisted of 15+ people
- Created referrals as well as scheduled office and specialist appointments
- Assisted patients with their health forms and discretionary information
Front Desk Coordinator
Comprehensive Pediatrics
09.2007 - 09.2016
- Managed the front desk, as well as answered the phones and scheduled appointments for patients to see doctors
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence
- Maintained computer and physical filing systems
- Updated reports, managed accounts, and generated reports for company database
Education
Bachelors Of Arts - Psychology
College of Staten Island
Staten Island, NY05.2013
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
Special Skills
- Proficient in the Microsoft suite
Timeline
Teacher
Staten Island Children’s Academy
09.2024 - 06.2025
Office Manager
Comprehensive Pediatrics
09.2016 - 03.2020
Front Desk Coordinator
Comprehensive Pediatrics
09.2007 - 09.2016
Bachelors Of Arts - Psychology
College of Staten Island