DANIELA BARTOLOTTA
Jersey City,USA
Summary
Resourceful Operations Expert known for high productivity and efficient task completion. Specialize in process optimization, supply chain management, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and project success.
Overview
19
19
years of professional experience
Work History
Operations Expert
Apple Inc.
New York, NY
10.2018 - Current
- Delivered technical solutions addressing complex operational needs
- Performed routine audits for adherence to organizational standards
- Monitored performance and initiated corrective actions when necessary
- Optimized problem-solving processes to enhance client contentment
- Ensured seamless interdepartmental collaboration to enhance resource efficiency
- Evaluated data metrics to measure operational performance such as accuracy above 99%, confirmation time under 2 minutes and products delivery under 2 minutes
- Identified needs of customers promptly and efficiently
- Generated analytical documents summarizing inventory trends, revenue details, and profit data
- Managed customer service inquiries and complaints in a timely manner
- Documented sales activities systematically using advanced POS systems
- Assigned tasks to team members and established priorities
Assistant Manager
Piquadro LLC
New York, NY
12.2017 - 09.2018
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained accurate records of sales transactions using point-of-sale systems.
Personal Banker
Intesa Sanpaolo Spa
Milano, Italy
05.2006 - 05.2017
- Promoted banking solutions by directly engaging with customers
- Promoted diverse financial services including loans, credit cards, and investment options
- Interacted with clients to identify financial needs, optimizing opportunities for increased sales
- Strengthened customer relationships through excellent service to boost sales potential
- Conducted daily reconciliation of cash drawer, resolving any identified issues
- Evaluated loan applications following set procedures
Education
Laurea Triennale - Scienze Bancarie Finanziarie E Assicurative
Università Cattolica Del Sacro Cuore
Milano, Italy02-2006
Skills
- Process Performance Monitoring
- Vendor Relationship Management
- Workflow Analysis
- Capacity planning
- Team Resource Management
- Efficiency Optimization
- Collaboration with Cross-Functional Teams
- Teamwork mindset
Timeline
Operations Expert
Apple Inc.
10.2018 - Current
Assistant Manager
Piquadro LLC
12.2017 - 09.2018
Personal Banker
Intesa Sanpaolo Spa
05.2006 - 05.2017
Laurea Triennale - Scienze Bancarie Finanziarie E Assicurative
Università Cattolica Del Sacro Cuore