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Dependable and people-focused professional with experience in operations, administration, customer service, and team leadership. Promoted into a leadership role through consistent performance, initiative, and a commitment to supporting both customers and coworkers. Known for building strong relationships, staying organized in fast-paced environments, and leading by example. Brings a collaborative leadership style, strong communication skills, and a hands-on approach to solving problems while helping teams succeed.

Innovative team leader with a strong history of enhancing team performance and meeting project deadlines. Expertise in creating a collaborative work environment that promotes effective communication and alignment of goals. Proficient in strategic planning and problem-solving, consistently achieving outstanding results.

Client-focused professional with strong experience balancing relationship-based service and results-driven sales in fast-paced retail environments. Skilled in conducting needs-based conversations, identifying opportunities to add value, and executing accurate transactions while maintaining trust and compliance. Recognized for professionalism, sound judgment, and the ability to convert positive service experiences into long-term client relationships.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and fast learner. Eager to learn new skills and handle tough challenges. Enthusiastic in being put into new environments and seeing new things. Supportive team lead in getting tasks done in a timely manner.

Dedicated, goal-driven leader with more than 25 years of experience in Management, Supervisory and Leadership roles. Highly motivated contributor with outstanding ability to develop and motivate staff to exceed company expectations. Focused professional with proven ability to complete tasks quickly/accurately, while developing tools that streamline processes and reduce costs/expenses. Ambitious and well-organized team contributor who seeks out innovative ways to improve service levels, enhance efficiencies and develop potential. Core competencies include: Supervision/Leadership, Written and verbal communication, Decision Making, Training/Development, Critical Thinking, Problem-solving, Time Management, Resolve Customer Escalations, Integrity, Adaptability, Service Quality Improvement, Customer Service.

DANIELA BOSCAN

Summary

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Team Lead

Medical Assistant

Sales Associate

Education

Bachelor of Science - Healthcare Administartion

Administration Assistant Graduate -

Medical Office Specialist Graduate -

Medical Assistant Graduate -

Nursing Assistant -

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Medical Assistant

Team Lead

Sales Associate

Bachelor of Science - Healthcare Administartion

Administration Assistant Graduate -

Medical Office Specialist Graduate -

Medical Assistant Graduate -

Nursing Assistant -

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