Daniela Castaneda
Dallas,Tx
Summary
Hardworking and dependable, Self-motivated individual offering excellent skills in client relations, organized to work with excellence, in addition to punctuality when it comes to getting to work.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant General Manager
The Rustic Warehouse
10.2024 - Current
- Provided administrative support to executives for optimizing workflow and productivity.
- Organized office supplies and resources, minimizing delays in project execution.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Medical Receptionist
Momentum Spine and Joint
02.2024 - 10.2024
- Answered and directed phone calls, providing information and assistance to patients and staff.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Handled patient inquiries with professionalism and empathy, addressing concerns and providing solutions.
- Checked patient insurance, demographic, and health history to keep information current.
- Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
Financial Affairs Representative
Dallas Baptist University
08.2023 - 07.2024
- Streamlined financial processes by implementing PeopleSoft Financials modules, resulting in increased efficiency and accuracy.
- Improved data integrity with thorough validation procedures during data migration from legacy systems to PeopleSoft Financials.
- Reduced manual workload for finance staff through the automation of key financial processes using PeopleSoft tools and technologies.
- Collaborated with cross-functional teams to integrate PeopleSoft Financials with other enterprise systems, ensuring seamless data flow between platforms.
Education
Associate Of Business Administration -
Dallas Baptist University
Dallas, TXHigh School Diploma -
Hebron High School
Carrollton, TX05.2023
Skills
- Client-focused
- Quick learner
- Positive learning process -social skills -Excellent communication -
- Problem-solving abilities
- Time management skills
- Cash Register Operations
- Equipment Preparation
- Brand Loyalty
- Accurate Cash Handling
- Customer Needs Assessments
- Cooperative Attitude
- Communications Strategies
Certification
- Certified Cosmetologist, LISD Career Center - August 2002- Current.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant General Manager
The Rustic Warehouse
10.2024 - Current
Medical Receptionist
Momentum Spine and Joint
02.2024 - 10.2024
Financial Affairs Representative
Dallas Baptist University
08.2023 - 07.2024
- Certified Cosmetologist, LISD Career Center - August 2002- Current.
Associate Of Business Administration -
Dallas Baptist University
High School Diploma -
Hebron High School
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