Team Member
Picture Show Ent
04.2023 - 09.2023
- As a team member in a movie theater, my job description would involve various responsibilities. I was responsible for greeting and assisting customers, selling tickets, and providing information about movie showtimes and promotions. I was also help maintain cleanliness in the theater, including cleaning auditoriums between screenings and keeping common areas tidy. During movie screenings I was ensure that customers have an enjoyable experience by monitoring theater entrances, enforcing theater policies, and addressing any customer concerns or issues. Additionally, I assisted with concession sales, preparing and serving food and beverages. Overall, my role as a team member in a movie theater is to contribute to the smooth operation of the theater and provide excellent customer service to moviegoers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted customers in selecting merchandise best suited to needs.
- Monitored and verified all merchandise was properly priced and labeled.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
