Daniela Dominguez Ramos
Milwaukee
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Personable and professional communicator with fluency in English and Spanish.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Procare Medical Group
09.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
Drywall Estimator
Suburban Drywall
01.2021 - 07.2022
- Prepared material orders to complete projects on time and within budget.
- Analyzed and calculated field measurements, survey plans and plot plans to create proposals and process work orders.
- Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.
- Delivered comprehensive bid proposals for projects and gained client approval on costs.
- Prepared estimates used by management for purposes such as planning, organizing and scheduling work.
Team Member
Xperience Fitness Of West Allis
10.2019 - 11.2020
- Contributed to team success by completing jobs quickly and accurately.
- Resolved issues quickly to maintain productivity goals.
- Inspected equipment and conducted basic repairs to keep machinery operational.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods.
ALBA Elementary School Tutor
ALBA Elementary School
11.2018 - 06.2019
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Met with students and discussed educational goals and expectations.
- Used flashcards and other techniques to test and improve memory through practiced information retrieval.
- Prepared lesson plans to meet goals identified in students' individualized study plans.
- Provided appropriate learning materials for students.
- Worked with students in classrooms or home environments to provide educational support.
Education
Associate of Applied Science - Registered Nurse
Milwaukee Area Technical College
Milwaukee, WI12.2023
High School Diploma -
Carmen High School Of Science And Technology
Milwaukee, WI06.2019
Skills
- Data Entry and Maintenance
- Responding to Difficult Customers
- Understanding Customer Needs
- Membership Inquiries and Renewals
- Time Management
- Billing Adjustments and Refunds
- Attention to Detail
- Calm and Professional Under Pressure
- Customer Service
- Vitals Collection and Documentation
- Stocking Supplies
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Procare Medical Group
09.2022 - Current
Drywall Estimator
Suburban Drywall
01.2021 - 07.2022
Team Member
Xperience Fitness Of West Allis
10.2019 - 11.2020
ALBA Elementary School Tutor
ALBA Elementary School
11.2018 - 06.2019
Associate of Applied Science - Registered Nurse
Milwaukee Area Technical College
High School Diploma -
Carmen High School Of Science And Technology
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