Daniela Duplessis
HIGHLAND
Summary
Reliable professional with a focus on enhancing patient experiences. Known for strong organizational skills and attention to detail, consistently ensuring efficient operations and high-quality service.
Overview
14
14
years of professional experience
Work History
Receptionist
Ray Chiropractic
Redlands, CA
07.2020 - 04.2026
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated interactions between patients and chiropractic staff, resulting in a more streamlined service experience.
- Developed and maintained strong relationships with patients, promoting trust and retention within the practice.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Increased patient satisfaction by answering inquiries with empathy and professionalism.
Cashier Assistant
Wal-Mart Supercenter
Highland, CA
03.2019 - 09.2019
- Assisted customers with product inquiries and store navigation.
- Managed cash register operations, ensuring accuracy in daily cash flow.
- Collaborated with team members to enhance customer service experience.
- Met customer needs through polite, friendly and attentive service.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Retrieved items for customers and verified prices.
- Learned duties for various positions and provided backup at key times.
Shipping Pharmacy
CVS Specialty Pharmacy
Redlands, CA
01.2019 - 03.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Shipping and Receiving Coordinator
Image Source
Redlands, CA
08.2015 - 12.2017
- Coordinated inbound and outbound shipments, ensuring timely delivery and compliance with regulations.
- Oversaw receiving processes, inspecting goods for quality assurance and discrepancies.
- Developed streamlined procedures to enhance shipping accuracy and reduce processing time.
- Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.
- Conducted regular inventory audits to verify stock levels and identify discrepancies, ensuring accurate recordkeeping.
- Maximized space utilization within the warehouse through strategic storage planning and organization techniques, reducing clutter and improving workflow efficiency.
Shipping and Receiving Clerk
Burlington Coat Factory Distribution Center
San Bernardino, CA
06.2012 - 07.2015
- Coordinated inbound and outbound shipments to ensure timely processing and delivery.
- Maintained accurate inventory records using warehouse management systems.
- Inspected incoming products for quality assurance and compliance with specifications.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Education
High School Diploma -
San Gorgonio High School
Highland, CASkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Appointment scheduling
- Greeting and seating clients
- Office administration
- Administrative support
- Multi-line telephone operation
- Bookkeeping
- Calm demeanor
- Professional and polished presentation
- Positive and professional
- Attention to detail
- Punctual and reliable
- Problem-solving
Timeline
Receptionist
Ray Chiropractic
07.2020 - 04.2026
Cashier Assistant
Wal-Mart Supercenter
03.2019 - 09.2019
Shipping Pharmacy
CVS Specialty Pharmacy
01.2019 - 03.2019
Shipping and Receiving Coordinator
Image Source
08.2015 - 12.2017
Shipping and Receiving Clerk
Burlington Coat Factory Distribution Center
06.2012 - 07.2015
High School Diploma -
San Gorgonio High School