Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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Daniela Fernandez

Miami,FL

Summary

Adept at enhancing customer experiences and boosting operational efficiency, I leveraged exceptional communication and meticulous attention to detail at Mister Car Wash to promote repeat business and maintain high service standards. My strong empathy and proven complaint handling skills have consistently improved guest relations across roles, including at Delicias Latinas Bakery Restaurant.

Overview

1
1
year of professional experience

Work History

Guest Services Specialist

Mister Car Wash
06.2024 - 09.2024
  • Improved overall car wash efficiency with meticulous attention to detail in each task.
  • Promoted repeat business through exceptional customer service and attention to individual needs.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Maintained a clean and organized work environment for efficient service delivery.

Cashier

Delicias Latinas Bakery Restaurant
01.2024 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Babysitter

Certified Daycare
10.2023 - 01.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Education

GED - Health

Miami Southridge Senior High School
Homestead, FL
03.2024

Skills

  • Strong empathy
  • Exceptional communication
  • Guest Relations
  • Complaint Handling

Additional Information

I am currently taking the RBT course to become a person who helps children with autism and behavioral problems so that they learn to socialize with other people and have a happier day to day life.

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Guest Services Specialist

Mister Car Wash
06.2024 - 09.2024

Cashier

Delicias Latinas Bakery Restaurant
01.2024 - 05.2024

Babysitter

Certified Daycare
10.2023 - 01.2024

GED - Health

Miami Southridge Senior High School

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Daniela Fernandez