Daniela Ferreira
Howell,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Service Advisor
World Jeep Chrysler Dodge Ram
Shrewsbury, NJ
10.2012 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Managed 10-15 customers daily while supervising the work flow for 9 technicians.
Accounts Payable Clerk
Sansone Jr's
Neptune City, NJ
04.2011 - 10.2012
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Kept organized records and able to manage several tasks at once.
Customer Service Associate Cashier
World Jeep Subaru
Tinton Falls, Nj
06.2009 - 04.2011
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
- Booked service appointments and kept track of shop work flow.
- Maintained vendor relationships and created invoices to pay vendors.
Education
Some College (No Degree) -
Brookdale Community College
Lincroft, NJSkills
- Computer Skills
- Multitasking and Organization
- Strong Work Ethic
- Attention to Detail
- Excellent Communication
- Team player mentality
- Goal-oriented mindset
- Workflow Management
- Warranty Claims Process Management
- Quality Control
- Data Management
Timeline
Service Advisor
World Jeep Chrysler Dodge Ram
10.2012 - Current
Accounts Payable Clerk
Sansone Jr's
04.2011 - 10.2012
Customer Service Associate Cashier
World Jeep Subaru
06.2009 - 04.2011
Some College (No Degree) -
Brookdale Community College