Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniela Galaviz

Sherman,TX

Summary

Highly ambitious individual with six years of customer service experience. Consistently goes above and beyond to meet the needs of customers. Dedication and commitment have resulted in providing exceptional assistance and ensuring customer satisfaction. Strong focus on delivering outstanding service, striving to exceed expectations and contribute to the success of the organization.

Overview

2
2
years of professional experience

Work History

Associate Banker

JP Morgan & Chase Co.
09.2023 - Current
  • Perform complex account maintenance at a branch with a very high customer volume
  • Aid Assistant Manager with daily/weekly controls (Internal controls review calendar)
  • In addition to performing audits
  • Discover customer needs and refer to Relationship, Private Client Bankers and One Chase Partners
  • As well as by assuring customers are receiving full benefits that are available to them
  • ATM Custodian, keeping entity at a high customer service standard by maintaining supply
  • Complying with Bank regulations such as KYC and AML.

Server

Cheddars Scratch Kitchen
02.2023 - 12.2023
  • Maintain 4-6 tables at one time whilst ensuring great customer service
  • Manage other servers to ensure closing procedures are being completed
  • Cross trained within Front of House and Back of House positions, in which in moments require quick adaptability.

Sales & Marketing Representative

Jr's Lone Star Painting Co.
09.2022 - 09.2023
  • Manage social media accounts by creating daily content and catering to appealed demographic
  • Handle communications between clients, project managers, and laborers
  • Enter the field and provide prospective clients estimates using QuickBooks and personal pricing formulas.

Education

AAS Business Administration - Accounting And Finance

Grayson College
Denison

Skills

  • Critical Thinker
  • 6 Years Customer Service
  • Adaptibility
  • Leadership
  • Sales
  • High Quantity Cash Handling
  • Product Knowledge

Languages

Spanish
Native or Bilingual

Timeline

Associate Banker

JP Morgan & Chase Co.
09.2023 - Current

Server

Cheddars Scratch Kitchen
02.2023 - 12.2023

Sales & Marketing Representative

Jr's Lone Star Painting Co.
09.2022 - 09.2023

AAS Business Administration - Accounting And Finance

Grayson College

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Daniela Galaviz