Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniela Gallardo

Monmouth Junction,NJ

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

12
12
years of professional experience

Work History

Account Manager

Roto-Rooter
10.2022 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Streamlined internal processes for better efficiency in account management tasks.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Improved overall team productivity by implementing best practices in organization and time management.

Animal Care Technician

Product Safety Lab
06.2020 - 10.2022
  • Improved animal health by administering medications, vaccines, and performing routine medical procedures.
  • Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
  • Assisted veterinarians with surgeries and treatments, ensuring proper care for animals in need.
  • Ensured proper nutrition for various species by preparing specialized diets and feeding schedules.

General Manager

Fitness 19 Gym
03.2017 - 05.2020
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Individual Plan Coordinater

Dungarvin
02.2012 - 05.2017
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Used job-related software to draft and finalize written correspondence and documentation.

Education

Medical Assistant Certification - Medical Assisting

Everest College South Plainfield
South Plainfield
06.2011

High School Diploma -

Watchung Hills Regional High School
Warren Township, NJ
06.2009

Skills

  • Customer Service
  • Complaint Management
  • Trend forecasting
  • Brand Management

Languages

Spanish
Native or Bilingual

Timeline

Account Manager

Roto-Rooter
10.2022 - Current

Animal Care Technician

Product Safety Lab
06.2020 - 10.2022

General Manager

Fitness 19 Gym
03.2017 - 05.2020

Individual Plan Coordinater

Dungarvin
02.2012 - 05.2017

Medical Assistant Certification - Medical Assisting

Everest College South Plainfield

High School Diploma -

Watchung Hills Regional High School

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Daniela Gallardo