Daniela Gonzalez
Miami
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Legal Assistant
Abel Lopez P.A.
01.2023 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
Sales Advisor
Best Buy
07.2021 - 02.2023
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Demonstrated features, answered questions and offered solutions.
- Increased sales by offering advice on purchases and promoting additional products.
- Developed and delivered engaging sales presentations to convey product benefits.
Cashier
Ulta Beauty Inc.
03.2021 - 07.2021
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Hostess
Miller's Ale House
09.2020 - 12.2020
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Cashier
Myroots Juice Bar
03.2020 - 08.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments and issue receipts.
- Solicited customers to purchase loyalty and item protection plans, successfully bringing in $Amount per month in new revenue.
Cashier
Panera Bread
08.2019 - 07.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Sales Associate
Best Buy
11.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Sales Associate
Holiday Network Group
03.2019 - 07.2019
- Displayed high-level expertise with vacation and timeshare sales techniques and industry regulations.
- Developed top-tier negotiating skills and turned customer objections into sales opportunities.
Education
Associate - Psycholgoy
Miami Dade College
Miami, FL05-2025
High School Diploma -
Felix Varela Senior High School
Miami, FL07.2019
Skills
- Sales Representation
- Cash Register Systems
- Closing Sales
- Product and Service Knowledge
- Consulting with Customers
Certification
- Notary Public License - Florida Secretary of State or Equivalent Authority.
Timeline
Legal Assistant
Abel Lopez P.A.
01.2023 - Current
Sales Advisor
Best Buy
07.2021 - 02.2023
Cashier
Ulta Beauty Inc.
03.2021 - 07.2021
Hostess
Miller's Ale House
09.2020 - 12.2020
Cashier
Myroots Juice Bar
03.2020 - 08.2020
Sales Associate
Best Buy
11.2019 - 01.2020
Cashier
Panera Bread
08.2019 - 07.2020
Sales Associate
Holiday Network Group
03.2019 - 07.2019
- Notary Public License - Florida Secretary of State or Equivalent Authority.
Associate - Psycholgoy
Miami Dade College
High School Diploma -
Felix Varela Senior High School
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