Daniela Hernandez

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
• Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
• Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.

• Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options.
• Negotiated purchase prices and explained sales, warranty and optional products.
• Greeted customers on lot and in showroom to answer questions about brand and available inventory.
• Built personal relationships with guests to promote positive experiences.

• Answered telephone and email inquiries from potential customers.
• Collected and deposited payments from guests.
• Answered questions, pointed out important features, and offered further details to educate visitors.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Proved successful working within tight deadlines and fast-paced atmosphere.

• Worked with customers to understand requirements and provide exceptional customer service
• Assisted with various banquet food stations, set up and service to multiple dining areas
• Executed synchronized meal service simultaneously serving multiple guests.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.

• Cleared dirty dishes, refilled beverage glasses, and cleaned and set tables in a quiet and efficient manner
• Provided friendly, courteous service to create memorable moments for guests.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Graduated with 3.3 GPA

Continuing education |

Texas A&M College Station

Veterinary Medicine & Biomedical Sciences - Fall 2026

100+ hour externship

Graduated with 3.0 GPA