Daniela Hernandez
Portland,OR
Summary
Positive and driven Healthcare professional offering over three years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting healthcare providers in day-to-day clinical needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Legacy Health Systems
12.2024 - Current
- Administer patient care in internal medicine/ primary care clinic setting, including taking vital signs, preparing patients for examinations for routine wellness visits (medicare and non medicare wellness) and other types of office visits.
- Obtain patients medication information, preferred pharmacy, symptoms, and allergies.
- Manage patient records using EPIC to maintain accuracy and confidentiality.
- Perform medical records management, including filing, organizing and scanning documents from/to Onbase online faxing system.
- Process through voicemails and online (MyHealth) patient messages.
- Perform EKGs, ear lavages, Point of Care lab tests, vaccine administration and blood draws.
Clinic Coordinator
AFC Urgent Care
02.2023 - 09.2024
- Supported Clinical Manager in completion of tasks, assumption of some routine workflows and took ownership of assigned projects.
- Provided leadership and support to other staff members while on duty.
- Led huddle when a Clinic Manager or other management team member was not available.
- Monitored, coached, developed and evaluated the performance of staff and trainees on an ongoing basis under applicable performance standards.
- Managed supplies, including weekly inventory, ordering, and receiving invoices (ensuring that invoices are accurate).
- Helped Clinic Manager with addressing items in pending log, as assigned.
- Helped Clinic Manager with chasing down items, as assigned: Reviewed visit queues, made sure the payment screen on PM (patient management) was up to date.
- Ensured that the quality and timeliness of clinic opening and closing tasks were maintained.
- Was available to providers and clinical staff for ongoing questions and provided support within the clinic.
Medical Assistant
AFC Urgent Care
10.2022 - 09.2024
- Team member who was/is equally comfortable working independently.
- Warm, friendly attitude with excellent patient interaction skills. Took patients to exam rooms, measured vitals, and documented all information in patient chart.
- Strong written and oral communication skills, organizational skills, attention to detail, critical thinking and dependability.
- Skilled in using EMR suite (Docutap and Clockwise).
- Skilled in office productivity software (Google docs).
- Exceptional customer service.
- Assisted providers in exam rooms including set up of sterile and non-sterile procedure trays.
- Performed medical assisting procedures under supervision of a provider, including phlebotomy, injections (sub-q, intradermal, intramuscular), specimen collection and all other procedures ordered by the provider.
- Performed lab tests and lab equipment preventative maintenance per company laboratory manual and/or equipment manuals.
- Answered inbound telephone calls to the clinic.
- Performed Breath alcohol tests and federal and non-federal drug screens.
- Performed occupational medicine visits including respiratory fit tests, audiograms, human performance evaluations.
Private Babysitter
Self Employed Services
03.2022 - 12.2022
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Taught children to organize toys, wash hands, and share by leading by example.
- Administered medications by following strict instructions from parents.
- Provided developmentally appropriate activities for children.
- Monitored children's play activities to verify safety.
Extern
AFC Urgent Care
08.2022 - 10.2022
- Interacted with and assisted experienced medical assistants to get understanding of what day to day would look like in career field.
- Assisted with triaging patients and procedures under lead medical assistant supervision.
Quality Assurance Analyst
Conduent
07.2019 - 05.2020
- Reviewed and scored 20-30 agent calls a day.
- Provided feedback and coaching to agents.
- Supported company in maintaining a work environment focused on quality, communication, collaboration, integration and teamwork.
- Reported problems and concerns to management.
Customer Service Representative
Conduent
08.2017 - 07.2019
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services and company information.
- Met customer call guidelines for service levels, handle time and productivity.
Education
High School Diploma -
Roosevelt High School
Portland, OR06.2014
Medical Assistant Program Diploma -
Concorde Career College
Portland, OR10-2022
Skills
- HIPAA compliance
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Phlebotomy
- Immunization administration
- Specimen collection and processing
- Professionalism and ethics
- Fluent in Spanish
- Inventory and supply management
- Valid Washington driver's license
Certification
- Nationally Certified Medical Assistant (NCCT), 12/12/26
- American Heart Association Basic Life Support (CPR & AED), 10/2026
- BAT and Drug Screen certified, 01/2028
- ALTA qualified with Legacy Health System to communicate effectively and accurately with Limited English Proficiency (LEP) patients in Spanish as of 02/13/2026
- Blood Borne Pathogen
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Legacy Health Systems
12.2024 - Current
Clinic Coordinator
AFC Urgent Care
02.2023 - 09.2024
Medical Assistant
AFC Urgent Care
10.2022 - 09.2024
Extern
AFC Urgent Care
08.2022 - 10.2022
Private Babysitter
Self Employed Services
03.2022 - 12.2022
Quality Assurance Analyst
Conduent
07.2019 - 05.2020
Customer Service Representative
Conduent
08.2017 - 07.2019
Medical Assistant Program Diploma -
Concorde Career College
High School Diploma -
Roosevelt High School