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Daniela Hernandez
Omaha
Work Preference
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilize excellent communication skills to collaborate with team members and create welcoming atmosphere and positive attitude. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all guests.
Overview
8
8
years of professional experience
Work History
Server
Olive Garden
05.2024 - Current
- Provided attentive, high quality customer service in a fast-paced dining environment.
- Took accurate food and beverage orders while offering menu recommendations and upselling items
- Managed multiple tables efficiently while ensuring timely service and customer satisfaction.
Assistant
Hernandez Painting
Omaha, NE
08.2018 - 05.2022
- Order paint and materials from different companies for the employees to use by making phone calls
- Sand down specific objects like cabinet and room doors by identifying rough patches of the surface so future product can meet the expectations
- Tape and paint small areas of homes by identifying unfinished areas of the walls for smooth painting
To-Go Specialist
Olive Garden
11.2025 - Current
- Coordinated timely preparation and packaging of to-go orders for optimal customer satisfaction.
- Managed order accuracy through detailed verification processes before dispatching meals.
- Improved service speed and operational efficiency through POS system utilization.
Education
Bachelor of Science - Business Administration, Marketing
University of Nebraska-Lincoln
Lincoln, NE05.2025
Associates of Arts - Liberal Arts
Metropolitan Community College
Elkhorn, NE05.2021
Skills
- Strong work ethic
- Menu memorization
- Cash handling
- Guest engagement
- Memory retention
- Exceptional customer service
- Safe food handling
- Service prioritization
- Team collaboration
- Sales techniques
- Order accuracy
- Suggestive selling
HONORS
The Susan T. Buffett Scholarship, May 2021-May 2025
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
To-Go Specialist
Olive Garden
11.2025 - Current
Server
Olive Garden
05.2024 - Current
Assistant
Hernandez Painting
08.2018 - 05.2022
Associates of Arts - Liberal Arts
Metropolitan Community College
Bachelor of Science - Business Administration, Marketing
University of Nebraska-Lincoln