Daniela Álvarez
Orlando,Fl
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
INTERNATIONAL TILE & STONE
Orlando, Fl
01.2022 - Current
- Answer and direct phone calls
- Prepare communications, such as memos, emails, invoices, reports and other correspondence
- Write and edit documents from letters to reports and instructional documents
- Manage accounts and perform bookkeeping
- Order office supplies.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Operation Support Officer II
BANCO DE BOGOTA
Bogota, Colombia
01.2014 - 01.2020
- Developed Financial Report For Monthly Statements
- Calculated constant default rates
- Set up trades in order management system
- Confirm settlement details of all cash and derivative trades
- Monitor margin requirements of cleared and bilateral trades
- Resolve failed trades
- Act as liaison with custodian and fund accountants to ensure accurate holdings and accounting details on funds
- Create reporting on relevant fund details for Traders and Portfolio Managers
- Set up and maintain trading relationships in a broad range of markets, including emerging and developed markets.
- Provided exceptional support for customers, leading to increased loyalty and repeat business.
Administrative Assistant
MEGALINEA SAS
Bogota, Colombia
01.2013 - 01.2014
- Assisting with compiling, updating, and printing or electronic maintenance of files for various reports/manuals as needed
- Photocopying as required
- Providing accurate Word, Excel, and PowerPoint support by composing and/or editing a variety of documents, spreadsheets, and presentations, including minutes, memos, contracts, proposals, spreadsheets, and presentations
- Answering phones and taking messages for manager, department, or team members
- Creating and maintaining templates (for forms, letters, tracking spreadsheets, etc.) and spreadsheets, databases, documents, and presentations
- Sending/receiving/distributing important documents via e-mail.
Education
BA Business A -
International Business CUN
Bogotá, ColombiaSkills
- EXCEL
- POWER POINT
- WORD
- ACCESS
- SAP
- SISA
- TIMOGIX
- ADOBE ACROBAT PRO
- BLUEBEAM
- QUICKBOOKS
Certification
Work Status: US Residence
References
Guillermo Burgos, (407) 267-9089
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Administrative Assistant
INTERNATIONAL TILE & STONE
01.2022 - Current
Operation Support Officer II
BANCO DE BOGOTA
01.2014 - 01.2020
Administrative Assistant
MEGALINEA SAS
01.2013 - 01.2014
BA Business A -
International Business CUN