Daniela Canon-Medina
North Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Hostess
Anthony's Coal Fired Pizza &wings
06.2022 - Current
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Cashier
Anthonys Coal Fired Pizza And Wings
06.2022 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Sales Associate
Skindemics
03.2022 - 06.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
Miami Beach High School
Miami Beach, FL06.2024
Skills
- Guest Satisfaction
- Hospitality and Accommodation
- Dining Area Maintenance
- Call Transfers
- Customer Loyalty
- Guest Flow
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hostess
Anthony's Coal Fired Pizza &wings
06.2022 - Current
Cashier
Anthonys Coal Fired Pizza And Wings
06.2022 - Current
Sales Associate
Skindemics
03.2022 - 06.2022
High School Diploma -
Miami Beach High School
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