Daniela Palacios
Edinburg,TX
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at Logan’s Roadhouse. Proven ability to enhance guest engagement and drive sales through effective upselling. Adept at cash handling and maintaining a welcoming atmosphere, ensuring a memorable dining experience for all patrons.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
Logan’s Roadhouse
10.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Processed orders accurately and efficiently using POS system.
- Maintained cleanliness and organization of dining area and service stations.
- Developed and implemented training programs for new staff, focusing on menu offerings and service protocol compliance.
Hostess
Wallbangers
04.2024 - 11.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating efficiency during peak hours.
- Coordinated with kitchen and waitstaff to communicate guest needs effectively.
- Handled customer inquiries and resolved issues to enhance service quality.
Server
Bb.q Chicken
09.2023 - 03.2024
- Provided exceptional customer service by promptly addressing guest needs and inquiries.
- Managed food and beverage orders efficiently, ensuring accuracy in delivery to tables.
- Collaborated with kitchen staff to maintain seamless communication during peak hours.
- Upsold menu items effectively, contributing to overall sales growth during shifts.
Hostess
Wings and Rings
09.2022 - 01.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma -
Robert Vela High School
Edinburg, TX06.2024
Skills
Strong work ethic
Great communication skills
Exceptional customer service
Cash handling
Guest engagement
Timeline
Server
Logan’s Roadhouse
10.2025 - Current
Hostess
Wallbangers
04.2024 - 11.2024
Server
Bb.q Chicken
09.2023 - 03.2024
Hostess
Wings and Rings
09.2022 - 01.2023
High School Diploma -
Robert Vela High School