Daniela Preciado
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
10
10
years of professional experience
Work History
Manager
Clean As A Whistle
Riverside
02.2016 - Current
- Managed scheduling and resource allocation for multiple cleaning projects.
- Supervised daily operations and staff performance in cleaning services.
- Developed training programs to enhance employee skills and service quality.
- Implemented quality control procedures to ensure service standards were met.
- Collaborated with clients to assess needs and tailor cleaning solutions.
- Conducted regular safety inspections and ensured compliance with regulations.
- Resolved customer concerns promptly to maintain high satisfaction levels.
- Recruited and hired qualified candidates to fill open positions.
Executive Assistant
Clean As A Whistle
Riverside
02.2016 - Current
- Coordinated scheduling for executive meetings and appointments efficiently.
- Prepared detailed reports and presentations for internal and client meetings.
- Managed daily office operations and maintained organized filing systems.
- Coordinated with cross-functional teams to streamline service processes and workflows.
- Led team meetings to discuss objectives and share best practices for improvement.
- Resolved complex customer issues through effective communication and problem-solving.
- Implemented new procedures to enhance customer satisfaction and service efficiency.
- Analyzed customer feedback to identify trends and improve service strategies.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Provided exceptional customer service to ensure customer satisfaction.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
Education
Triton College
River Grove, ILLanguages
Spanish
Native/ Bilingual
English
Professional
Timeline
Manager
Clean As A Whistle
02.2016 - Current
Executive Assistant
Clean As A Whistle
02.2016 - Current
Triton College