Summary
Work History
Education
Skills
Timeline
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Daniela Rus

Fountain Valley,CA

Summary

Hardworking, results oriented and innovative sales professional with progressive experience in home sales, management, retail banking, retail sales, customer service and operations; consistently providing outstanding service to external and internal clients; proven track record of achieving positive results in new and changing environments.

Work History

Mortgage Loan Originator

Edge Home Finance
  • Gather financial information, such as income and credit score, from potential borrowers
  • Explain different types of loan products to potential borrowers
  • Advise clients on their best loan options based on their current financial situation
  • Assist clients with completing loan application paperwork
  • Submit loan applications to underwriting departments for approval
  • Stay up-to-date on relevant laws and regulations
  • Provide guidance and advice to clients throughout the loan process
  • Keep track of paperwork, files, and other documents related to loan applications
  • Maintain accurate records of loan information in loan origination software.

Real Estate Agent

United Real Estate Professionals
  • Meeting clients to discuss their ideal property requirements and price points, overseeing open-houses for sellers and showing clients properties that align with their expectations
  • Evaluate clients' financial abilities and research properties within their buying power
  • Prepare necessary paperwork such as listing and purchase agreements, leases and property management documents
  • Compile lists of real estate properties with details regarding their location, square footage and features
  • Promote sale of properties through open houses, engagement in multiple listing services and advertisements
  • Establish a network of mortgage lenders, contractors and legal attorneys to whom you can refer clients
  • Built and maintain relationship with lenders, appraisers, home inspectors, title and escrow companies
  • Inspect condition of premises and organize for necessary maintenance or inform property owners of maintenance needs.

Bank Supervisor

Northbrook Bank and Trust
  • Recording transactions, which involves logging checks and preparing transaction reports
  • Counting and packaging currency
  • Reconciling cash drawers, ATM daily settlement
  • Exchanging foreign currency
  • Actively identify, coach, develop, motivate and support employees so that they can provide superior service to every customer
  • Work with individual bankers and tellers to identify customer needs
  • Overseeing new-hire and terminate staff according to needs
  • Opening new accounts and helping with loan applications
  • Promoting the bank's products and services
  • Communicating with other bank team members.

Sales and Services Specialist

Bank of America
  • Resolving complex services issues or referring to appropriate associate to guarantee customer satisfaction and retention
  • Establishing, retaining and deepening relationships with branch customers and potential customers to achieve team sales goals and provide quality customer service
  • Processing transactions accurately and efficiently to build customer confidence and trust based on established policies and procedures
  • Effectively trained new hires
  • Consistently meet and exceeded quarterly referral goals.

Store Manager, Owner

Anthony's Formal Wear and Dry Cleaning
  • Coordinated training, staff schedules, outbound sales calls
  • Responsible for accounts payable, receivables, and payroll
  • Developed marketing plan to acquire new business
  • Strong focus on customer service.

Education

No Degree -

William Rainey Harper College
Palatine, IL

Skills

  • CRM Software
  • Microsoft Office
  • Multitasking and Organization
  • Customer Service
  • Administrative Support
  • Client Account Management
  • Bookkeeping
  • Regulatory Compliance
  • Interviewing ability
  • Conflict Mediation
  • Document Preparation
  • Document Review

Timeline

Mortgage Loan Originator

Edge Home Finance

Real Estate Agent

United Real Estate Professionals

Bank Supervisor

Northbrook Bank and Trust

Sales and Services Specialist

Bank of America

Store Manager, Owner

Anthony's Formal Wear and Dry Cleaning

No Degree -

William Rainey Harper College

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Daniela Rus