Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Darrell Wilborn

Darrell Wilborn

Sales Development Representative
Randallstown,MD

Summary

Experienced Mortgage Loan Originator with extensive industry knowledge seeks transition to Sales Development Representative (SDR) role. Proven skills in prospecting, qualifying, and nurturing leads, with a focus on driving business growth and revenue. Collaborative and detail-oriented, adept at developing and executing effective outreach strategies. Proficient in CRM systems, possess excellent communication skills, and committed to making a meaningful impact as a Sales Development Representative

Overview

11
11
years of professional experience

Work History

Mortgage Loan Originator

LeaderOne Financial
Independence, OH
12.2019 - Current
  • Applied lead generating methods in high number of cold calls per day.
  • Cultivated lucrative relationships with customers by using active listening, strong communication and exemplary issue resolution skills.
  • Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information.
  • Achieved established sales targets by generating new customer accounts.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.

Mortgage Loan Originator

Carrington Mortgage Services
Owings, MD
12.2015 - 12.2019
  • Generated new business by networking, cold-calling, cold-emailing, inbound sales calls, and referrals to ensure customer satisfaction and build long-term relationships
  • Managed sales pipeline by actively following up with prospects and hot leads.
  • Tracked and managed new leads and followed up on referral business.
  • Generated lists of properties compatible with buyers' needs and financial resources.
  • Performed daily maintenance of loan applicant database.

Assistant Store Manager

Barnes & Noble
Westlake, OH
08.2013 - 12.2015
  • Explained benefits, features and recommendations to maximize client retention.
  • Delivered continuous training to associates to maximize performance and customer relations skills.
  • Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

Store Manager

CVS Pharmacy
Painesville, OH
03.2012 - 08.2013
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.

Education

Certification - Technology Sales

CourseCareers
Remote
05.2023

Associate of Arts -

Full Sail University
Winter Park, FL
07.2003

Skills

  • Sales Forecasting
  • Negotiation Tactics
  • Sales Development
  • Networking and Prospecting
  • Cold Calling
  • CRM Software
  • Customer Targeting
  • Qualified Lead Generation
  • B2B Marketing
  • Time Management
  • Multitasking Abilities

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb

Timeline

Mortgage Loan Originator

LeaderOne Financial
12.2019 - Current

Mortgage Loan Originator

Carrington Mortgage Services
12.2015 - 12.2019

Assistant Store Manager

Barnes & Noble
08.2013 - 12.2015

Store Manager

CVS Pharmacy
03.2012 - 08.2013

Certification - Technology Sales

CourseCareers

Associate of Arts -

Full Sail University

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Darrell WilbornSales Development Representative