Dedicated professional with strong customer service and communication skills. Experienced in office administration and problem-solving, ready to enhance operational efficiency and customer satisfaction.
Work History
Secretary
4 Months
UPSI Private Secerit | 02.2026 - Current
Managed daily office operations and ensured efficient workflow among staff.
Performed clerical and administrative support duties to optimize workflow procedures.
Documented attendance
Volunteered to help with special projects of varying degrees of complexity.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Bar Manager
2 Years 11 Months
The Veil | 11.2022 - 10.2025
Oversaw daily bar operations, ensuring high service standards and guest satisfaction.
Trained and mentored staff on cocktail preparation and customer service techniques.
Developed seasonal drink menus, enhancing customer engagement and sales opportunities.
Closed out cash register and prepared cashier report at close of business.
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Deli Cook
3 Years 5 Months
Contry Wine and Spirits | 02.2018 - 07.2021
Prepared high-quality deli items adhering to food safety and sanitation standards.
Washed, peeled and seeded fruits and vegetables to prepare for consumption.
Utilized problem-solving skills to address customer complaints.
Prepared meals according to customer specifications.
Checked freshness and quality of ingredients.
Followed recipes and cooking techniques for consistent results.
Adhered to strict food safety regulations and hygiene standards.