Daniela Vazquez
Aurora,IL
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist Clerk
Lexus Of Naperville
04.2024 - Current
- Safeguarded sensitive information by adhering to strict confidentiality protocols regarding client records and personnel files.
- Answered phone promptly and directed incoming calls to correct offices.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Supported administrative staff with accurate data entry, filing, and document management tasks.
- Provided excellent service to clients, ensuring their needs were met with professionalism and care during their visit to the office.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
Shift Leader
Starbucks
10.2022 - 04.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Front Desk Receptionist
LTD Commodities
08.2022 - 11.2022
- Greeted visitors to provide information and direct to appropriate personnel
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages
- Scheduled and confirmed appointments and meetings for management team
- Managed office duties and basic administrative tasks, organized and cleaned work space, ordered materials and answered phone calls.
Merchandise Associate
The TJX Companies, Inc
11.2021 - 08.2022
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion
- Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
Shift Leader
Dunkin' Donuts
04.2019 - 09.2021
- Supervised and led employees to maintain productivity and customer service levels
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Education
Associate of Science - Pediatric Nursing
Waubonsee Community College
Sugar Grove, IL05.2025
High school diploma -
East Aurora High School
Aurora, IL06.2022
Skills
- Courteous and Professional
- Customer Service-Oriented
- Documentation and Reporting
- Multitasking and Prioritization
- Microsoft Office
- Positive Attitude and Energetic
- Fluent in English and Spanish
- Customer Assistance and Interaction
- Typing Speed
- Basic accounting
- Organization skills
- Time Management
- Customer/Client relations
- Organizational skills
- Excellent customer service
- Communication skills
- Supervising experience
- Attention to detail
Certification
Driver's License, 04/01/21, 05/01/25
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist Clerk
Lexus Of Naperville
04.2024 - Current
Shift Leader
Starbucks
10.2022 - 04.2024
Front Desk Receptionist
LTD Commodities
08.2022 - 11.2022
Merchandise Associate
The TJX Companies, Inc
11.2021 - 08.2022
Shift Leader
Dunkin' Donuts
04.2019 - 09.2021
Associate of Science - Pediatric Nursing
Waubonsee Community College
High school diploma -
East Aurora High School
Driver's License, 04/01/21, 05/01/25
Similar Profiles
Aliya AliAliya Ali
Automotive Cashier at Lexus Of NapervilleAutomotive Cashier at Lexus Of Naperville
Gladimar AlvaradoGladimar Alvarado
Internet Sales Specialist at Lexus Of Orlando/Lexus Of Winter ParkInternet Sales Specialist at Lexus Of Orlando/Lexus Of Winter Park
ORNELA CAMPBELLORNELA CAMPBELL
Substitute Teacher at Naperville School District 203Substitute Teacher at Naperville School District 203