Thaiz Rodriguez
Pacoima,CA
Summary
Friendly, detail obsessed professional; excelling in front desk operations and enhancing customer satisfaction. Proven ability to multitask in fast-paced environments while maintaining effective communication and collaboration. Skilled in managing schedules and documentation, with a typing speed of 43 wpm, ensuring efficiency and accuracy. On a mission to help prescriptions move smoothly while keeping patient safety first.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receptionist Clerk
Global Unlimited Insurance
06.2020 - 02.2022
- Front desk management operations, ensuring smooth check-in and check-out processes for clients.
- Handled multi-line phone system, directing calls to appropriate departments efficiently.
- Assisted in scheduling appointments, coordinating calendars for insurance agents and clients.
- Maintained organized filing systems for client records and policy documentation, meeting time sensitive deadlines.
- Enhanced customer service satisfaction by promptly addressing client inquiries and resolving issues effectively.
- Collaborated with team members to improve office workflow and communication processes.
Elementary Summer School Program Assistant
Maclay Middle School
06.2013 - 08.2013
- Assisted in planning and executing school events, ensuring smooth operations and positive student engagement.
- Coordinated communication between teachers, students, and parents to enhance program participation and support.
- Managed inventory of educational materials, optimizing resources for classroom activities and programs.
- Developed and maintained schedules for extracurricular activities, improving organization and accessibility for students.
- Communicated with parents requesting documentation for students proper enrollment.
- Cleaned, organized and restocked classrooms for upcoming classes.
Education
Pharmacy Technician in Progress
North Valley Occupational Center
Mission Hills, CAHigh School Diploma -
San Fernando Senior High
San Fernando, CA06-2013
Skills
- Professional and friendly front desk service
- Multitasking in fast paced environments
- Organization and time management
- Team collaboration and communication
- Adaptable and receptive feedback
- Typing speed of 43 wpm
Certification
- CPR Certified
- Pharmacy Technician license pending
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist Clerk
Global Unlimited Insurance
06.2020 - 02.2022
Elementary Summer School Program Assistant
Maclay Middle School
06.2013 - 08.2013
Pharmacy Technician in Progress
North Valley Occupational Center
High School Diploma -
San Fernando Senior High