DANIELA ZEGARRA
Orem,UT
Summary
Hardworking and multitask oriented in customer service. Solid team player with upbeat, positive attitude. Bilingual, and experienced interpreting for others.
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist/Customer Service Representative
American Fork
06.2023 - Current
- In charge of the daily schedule to ensure productivity.
- Answered incoming calls, texts and emails regarding appointments, account balances, making payments, insurance information, etc.
- Going over necessary treatment and financial plans.
Dental Assistant
Sundance Implant
04.2022 - 06.2023
- In charge of ordering supplies for the office and procedures.
- Translating documents into Spanish.
- Scheduling appointments for necessary procedures.
- Going over payment options and finances.
Customer Service Leader
Deseret Industries
01.2016 - 01.2018
- Cashier experience.
- Training new members on organization and customer service.
- Supervised the organization of the store.
Education
Certified Dental Assistant -
Mountainland Technical College
Lehi, UT05.2023
BYU Pathway Worldwide
12.2021
High School Diploma -
Santa María De Breña
Lima, Perú 12.2016
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Data entry
- Telephone etiquette
- Problem-solving skills
- Team collaboration
- Appointment scheduling
- Administrative skills
- Office organization
- Front office management
- Sensitive information handling
- Confidentiality handling
Volunteer Experience
- Full time missionary, The Church of Jesus Christ of Latter-day Saints
- Volunteer, World Harvest Food Bank
Certification
- OSHA Certified.
- CPR/AED Certification.
- Dental Assistant Certification.
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist/Customer Service Representative
American Fork
06.2023 - Current
Dental Assistant
Sundance Implant
04.2022 - 06.2023
Customer Service Leader
Deseret Industries
01.2016 - 01.2018
- OSHA Certified.
- CPR/AED Certification.
- Dental Assistant Certification.
Certified Dental Assistant -
Mountainland Technical College
BYU Pathway Worldwide
High School Diploma -
Santa María De Breña
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