Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel B Cohen

Schaumburg,United States

Summary

Articulate Telephone Operator driven to deliver top-notch telephone management services. Organizes work area to promote efficiency and provides superior customer service.

Enthusiastic Telephone Operator with Number years of experience providing phone reception services Energetic personality with excellent customer service talents. Skilled in managing switchboards with up to Number employees.

Overview

16
16
years of professional experience

Work History

Driver

Gate Gourmet
Schiller Park, IL
03.2026 - Current
  • Operated delivery vehicles to transport food products and supplies efficiently.
  • Ensured compliance with safety regulations during vehicle operation and loading procedures.
  • Maintained accurate logs of deliveries and vehicle maintenance activities.
  • Collaborated with team members to coordinate timely deliveries within strict schedules.
  • Demonstrated commitment to safe driving practices by following established traffic rules and regulations.

Company Driver

Schneider National Inc.
Green Bay, WI
12.2025 - 03.2026
  • Coordinated logistics for company vehicles, emphasizing safety protocols and operational efficiency in goods transportation.
  • Evaluated vehicle conditions through pre-trip inspections, identifying potential safety issues and ensuring adherence to compliance standards.
  • Oversaw the maintenance of detailed logs for mileage, fuel consumption, and delivery schedules.
  • Upheld traffic laws and company policies throughout vehicle operations.
  • Adhered to truck driving regulations and company protocols regarding safe vehicle management.
  • Strategically determined optimal routes for deliveries using advanced planning techniques.
  • Liaised with dispatch to report delays, acquire route updates, and adjust plans to meet operational targets.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with company standards.

Sheriffs Deputy

Tangipahoa Parish Sheriff's Office
Hammond, LA
04.2024 - 05.2025

Conducted regular patrols within parish jail to uphold safety and security standards.

  • Coordinated with fellow deputies throughout investigations, focusing on evidence collection and meticulous documentation of findings.
  • Engaged in continuous training programs to enhance expertise
  • in law enforcement techniques and safety protocols.

Hospital Operator

Endeavor Health
Evanston, IL
10.2010 - 03.2024
  • Handled incoming calls via a multi-line phone system to facilitate seamless communication.
  • Recorded and tracked daily operations to uphold precise documentation.
  • Assisted patients and families by providing information about available services and policies.

Education

Criminal Justice

William Rainey Harper College
Palatine, IL
05.2027

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Call routing
  • Switchboard operation
  • Healthcare
  • Patient assistance
  • Information dissemination
  • Excellent phone demeanor
  • Computer skills
  • Typing skills
  • Clear communication
  • Greeting customers
  • Professional communication
  • Flexible schedule
  • Telephone reception
  • Follow-up skills
  • Telecommunications
  • Emergency response
  • Recordkeeping
  • Switchboard management
  • Paging systems
  • Search directories
  • Call transfers
  • Interpreting support
  • Message distribution
  • Script adherence
  • Emergency call support
  • Relay hearing-impaired calls
  • Call transferring
  • Call follow-up
  • Teamwork
  • Teamwork and collaboration

Timeline

Driver

Gate Gourmet
03.2026 - Current

Company Driver

Schneider National Inc.
12.2025 - 03.2026

Sheriffs Deputy

Tangipahoa Parish Sheriff's Office
04.2024 - 05.2025

Hospital Operator

Endeavor Health
10.2010 - 03.2024

Criminal Justice

William Rainey Harper College