Dynamic and results-driven Passionate about wine and spirits with global exposure and a strong foundation in hospitality and customer service. Dual On-/Off- Premises Area Manager with lifetime of experience in the wine and spirits industry. Proven expertise in leading high-performing teams, managing accounts wine and spirits needs, and executing strategic sales initiatives.
Overview
24
24
years of professional experience
1
1
Certification
Work History
On-/Off-Premises Area Manager
Southern Glazer's Wine & Spirits
10.2011 - Current
Lead a team of On Premise and Off Premise sales consultants along with a team of merchandisers, overseeing approximately 260 accounts.
Consistently guide a team to exceed sales targets and achieve company goals.
Foster a positive work environments rooted in integrity, collaboration and accountability.
Partner with the full book suppliers and other SGWS departments to implement pricing and promotional strategies aligned with market opportunities.
Oversee daily operations to ensure efficiency, timely project completion and optimal team performance.
Analyzing Compass and Nielsen data to identify trends, set strategic goals, and drive results, promoting accountability across the team.
Sales Consultant
Southern Glazer's Wine & Spirits
10.2008 - 2011
Promotion to Area Manager
Dining Manager
Disney Cruise Line
01.2002 - 01.2008
Oversaw all main dining room on board, serving over 10.000 meals daily, including management of à la carte restaurant, bars, room service and the crew members dining and recreational areas.
Led trained and developed a team of 220 crew members and 10 managers, ensuring high service standards and smooth day to day operations.
Implemented comprehensive wine and beverage programs to elevate guests dining experience across all venues.
Conducted daily pre-shift training focused on wine, beverage, food and service excellence to maintain consistent quality across the team.
Education
Specialized in Food And Beverage
La Biodola Hotel Managment
Elba Island, Italy
Responsible For The Nutrition For 120 Crew Members
Served in The Italian Navy
Nave Urania
Skills
Embracing an ownership mindset while managing the Melbourne office actively supporting, guiding and collaborating with all managers and departments that utilize the space
Consistently organized and hosted Wine and Sake Dinners over the years, delivering memorable and educational guest experience
Regularly speak and lead training sessions for staff, sharing industry knowledge and enhancing team expertise
Earned numerous educational trips to some of the world most renowned wine and spirits destinations in the world France, Italy, Germany, Spain, Jalisco (Mexico), Chile, Argentina, New Zealand and iconic regions in the United States