Daniele Rogers
Gurnee,IL
Summary
Account management professional driving client retention and growth across B2B and B2G sectors. Led high-revenue accounts with revenue increases through strategic initiatives and consultative engagement. Managed complex projects and coordinated internal resources to meet client objectives.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Senior Project Manager (Contract)
Belle Aire Creations
Libertyville, IL
10.2025 - Current
- Serve as a primary point of contact for strategic clients across a $5-$8M territory, managing relationships from discovery and requirements definition through development, delivery, value realization, and ongoing account management.
- Translated client feedback, business objectives, and emerging needs into actionable solutions across sales, marketing, creative, product development, sampling, and operations, equipping internal teams with detailed client requirements and priorities.
- Led client kickoff, status, and strategic review meetings, documented decisions, ownership, risks, and next steps, and built consensus across client and internal stakeholders.
- Maintain oversight of multiple client-related projects and changing priorities, coordinating milestones, stakeholder expectations, risks, communications, and deliverables to support completion within established timelines.
- Analyzed client feedback, project performance, and engagement trends to identify relationship risks, resolve issues, enhance customer experience, and uncover additional products, services, and growth opportunities.
- Independently prioritize concurrent initiatives, engage appropriate internal resources, and drive timely resolution of client issues and escalations in a fast-paced, matrixed environment.
Senior National Account Manager
Diamond Fulfillment Solutions
Waukegan, IL
08.2021 - 10.2025
- Delivered 33% year-over-year revenue growth and expanded client business by as much as 65% by identifying evolving client needs and aligning solutions and commercial strategies with measurable business value.
- Directed national account strategies, enhancing client engagement and retention through tailored solutions and proactive relationship management.
- Owned relationships with strategic enterprise clients, managing the end-to-end account lifecycle across discovery, onboarding, service scoping, pricing, contract execution, renewals, account performance, retention, and expansion.
- Built trusted relationships with C-suite, procurement, and business leaders, serving as a consultative advisor and a single point of coordination for complex client needs, strategic opportunities, and business objectives.
- Led KPI-focused executive business reviews using performance data, service trends, client feedback, and project history to monitor account performance, identify risks, resolve issues, and recommend next-step strategies.
- Managed complex, multi-stakeholder client projects across operations, finance, sales, and fulfillment teams, coordinating resources, timelines, SLAs, and deliverables from concept through execution.
- Developed data-driven pricing models and negotiated service agreements for clients.
- Managed key client relationships to ensure alignment with business goals.
Senior Global Account Manager
Kubota Engine America
Lincolnshire, IL
11.2015 - 08.2021
- Exceeded quarterly revenue targets by up to 30% through strategic account planning, consultative client engagement, renewal management, and expansion of products and services.
- Managed global enterprise client accounts generating $25M+ in annual revenue, acting as primary point of contact for executive, technical, operational, and procurement stakeholders.
- Led executive business reviews and client presentations utilizing KPIs, ROI, product performance, market trends, and supplier status to assess account performance, inform planning, mitigate risk, and enhance client value.
- Collaborated with Sales, Operations, Engineering, Finance, and Supply Chain to document client requirements, coordinate prototypes and new-product initiatives, and manage complex programs through execution.
- Translated complex technical and operational information into actionable recommendations for global stakeholders, improving alignment, client understanding, and decision-making.
Key Account Manager
Unis Transportation
Chicago, IL
02.2013 - 11.2015
- Led multi-stakeholder discovery and sales cycles involving clients, Operations, Finance, Procurement, and executive leadership; developed ROI-focused proposals and pricing models.
- Generated $250K in net-new revenue through inbound lead conversion, dormant-account reactivation, and targeted prospecting while maintaining CRM pipeline visibility and forecast accuracy.
- Established strong relationships with clients through regular communication and follow-up activities.
- Collaborated with cross-functional teams to enhance service delivery.
Regional Account Manager
Akorn Pharmaceuticals
Gurnee, IL
01.2011 - 01.2013
- - Helped drive sales and adoption of Akorn pharmaceutical portfolio across healthcare accounts by aligning product solutions with customer requirements and business goals.
- - Maintained relationships across hospital and healthcare accounts, driving customer satisfaction and account retention while identifying new business opportunities.
- - Supported regional pharmaceutical account management, developing relationships with healthcare customers and key decision-makers as primary contact for product and service needs, enhancing customer engagement.
- - Worked with internal sales, customer service, and operations teams to address account needs, resolve customer issues, and support timely product and service delivery.
- - Assisted account planning and territory management by tracking customer needs, market activity, and sales opportunities across assigned accounts.
- - Shared pharmaceutical product and program information with healthcare stakeholders while following company processes and pharmaceutical industry requirements.
- - Facilitated client satisfaction by addressing concerns and ensuring service quality. and retention through regional account management.
Education
Associate of Applied Science - Cybersecurity Analyst
College of Lake County
Grayslake, IL03-2027
Master of Arts - Management & Leadership
Webster University
St Louis, MO06-2012
Bachelor of Business Administration - Management
Robert Morris University
Chicago, IL06-2008
Skills
- Account Management Client Relationship Management Complex Project Management Financial Management Account Forecasting Client Issue Resolution Cross-Functional Collaboration Business Development Contract Negotiation Account Growth Project Documentation Client Communication
- Cybersecurity analysis
- KPI Management
- Data-driven decision making
- Project management
Certification
Certified National Pharmaceutical Representative (CNPR), HIPAA, Security+ Certificate, Linux Administrator Certificate, Google Data Analytics, Google Project Management, AI Mastery
Timeline
Senior Project Manager (Contract)
Belle Aire Creations
10.2025 - Current
Senior National Account Manager
Diamond Fulfillment Solutions
08.2021 - 10.2025
Senior Global Account Manager
Kubota Engine America
11.2015 - 08.2021
Key Account Manager
Unis Transportation
02.2013 - 11.2015
Regional Account Manager
Akorn Pharmaceuticals
01.2011 - 01.2013
Associate of Applied Science - Cybersecurity Analyst
College of Lake County
Master of Arts - Management & Leadership
Webster University
Bachelor of Business Administration - Management
Robert Morris University