Daniele Taylor

*Maintain strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises

*Accurately fill and deliver omnicell restock lists

*Perform miscellaneous non-sterile compounding

*Prepare IV products using aseptic technique and applying proper labeling

*Prepare various batched medications using IPAC

and Automed

*Fill medication orders in an accurate and timely manner, including new or lost doses, floor stock replacement items, unit dose cart, inpatient, outpatient prescriptions

*Provide services to the operating room staff from the OR medication pharmacy

*refer calls to a pharmacist when appropriate

• Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.

• Increased customer satisfaction by delivering friendly, personalized service during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
• Collected co-payments or full payments from customers.
• Counted, measured and compounded medications following standard procedures.
• Assisted in preparation, distribution and storage of pharmaceuticals.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Communicated directly with doctors offices via telephone, fax and email.