Terrance Jones
Houston,TX
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Remedi Seniorcare
02.2023 - Current
- Improved patient satisfaction by efficiently processing prescriptions in a timely manner.
- Organized work queues to ensure orders processed chronologically and in order of urgency
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf for prior authorizations and order clarificaitions
Pharmacy Technician
Walgreen's Pharmacy
12.2020 - 01.2023
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Pharmacy Technician Trainee
Kroger's Pharmacy
03.2020 - 12.2020
- Improved patient satisfaction by accurately and efficiently filling prescriptions under the supervision of a licensed pharmacist.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Enhanced pharmacy efficiency by maintaining a clean and organized work environment, streamlining daily tasks.
- Contributed to increased customer loyalty through exceptional communication skills and genuine empathy for patients'' needs.
Education
No Degree - Mechanical Engineering
Southern University And A & M College
Baton Rouge, LASkills
- Drug Inventory Control
- Pharmacist Support
- Advanced Math Skills
- Manual and Automated Medication Dispensing
- Updating Medication Histories
- Problem-Solving Skills
- Pharmacy and Customer Records Management
- Patient Confidentiality
- Filling Prescriptions
- Pharmaceutical Calculations
- Prescription Verification
- Medication Dispensing
- Workflow Optimization
- Insurance Verification
- Insurance Billing
- HIPAA Regulations
- Continuous Learning
- Attention to Detail
- Problem Solving
- Data Entry Accuracy
- Customer Service
- Time Management
- Drug Classification Knowledge
- Organizational Skills
- Computer Proficiency
- Interpersonal Skills
- Ethical Conduct
- Effective Communication
- Prescription Filling
- Order Verification
- Operations Support
- Processing Payments
- Interpreting and Processing Medication Orders
- Answering Customer Questions
- HIPAA Compliance
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Remedi Seniorcare
02.2023 - Current
Pharmacy Technician
Walgreen's Pharmacy
12.2020 - 01.2023
Pharmacy Technician Trainee
Kroger's Pharmacy
03.2020 - 12.2020
No Degree - Mechanical Engineering
Southern University And A & M College
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