DANIEL F. JAMES
Harrisburg,PA
Summary
Highly motivated & detail-oriented professional with extensive inspection and claims experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain client satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-driven with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
General Liability Claims Adjuster
Ahold USA
03.2024 - Current
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Compiled data and conducted research to draft legal documents for attorneys.
- Assisted litigation attorneys with research, depositions, trial preparation, discovery and document drafts for court submittal.
Catastrophe Claims Adjuster
Allstate
02.2022 - 02.2024
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Examined claims forms and other records to determine insurance coverage.
- Prepared summaries of damage, payments, and policy coverage.
- Prepared sketch of floor plan and roofline and entered data into Xactimate to develop line-by-line item costs of damages.
Damage Claims Specialist
Costco Logistics
09.2021 - 02.2022
- Reviewed new files to determine current status of damage claim and to develop plan of action.
- Assisted homeowners by coordinating vendor services, emergency repair, cleaning and contractors.
- Delivered exceptional customer service to members by communicating important information and patiently listening to issues.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
Construction Inspector
Kleinfelder, Inc
03.2019 - 09.2021
- Completed inspections of new construction, refurbishment and repair projects.
- Noted violations and issued documentation such as stop work orders to contractors or owners.
- Provided information about methods and materials to correct problems and bring construction in compliance with ordinances and codes.
- Made and submitted reports detailing findings and any actions taken.
Education
Adjuster's License
RI, FL, And Other Reciprocating States High School Diploma -
Central Dauphin Senior High School
Harrisburg, PA06.2013
Skills
- Technical inspections
- Valuation knowledge
- Report preparation
- Policy Interpretation
- Damage Assessment
- Policy Investigations
- Xactimate software knowledge
- Legal analysis
- Litigation support
Accomplishments
- Registered an average of 6 claims per day, exceeding company targets by 20%.
- Maintained a superior quality rating of 100% in file handling from 2022 to present, exceeding the 90% department goal.
- Maintained an estimating accuracy of 98.2% from 2022 to present.
Timeline
General Liability Claims Adjuster
Ahold USA
03.2024 - Current
Catastrophe Claims Adjuster
Allstate
02.2022 - 02.2024
Damage Claims Specialist
Costco Logistics
09.2021 - 02.2022
Construction Inspector
Kleinfelder, Inc
03.2019 - 09.2021
Adjuster's License
High School Diploma -
Central Dauphin Senior High School
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