Daniella Gajardo
Fairview,NJ
Summary
Dynamic customer service professional with experience at Target Corporation, adept at resolving guest issues and fostering loyalty. Recognized for detail oriented problem solving and strong rapport building skills. Proficient in cash handling and computer systems, consistently enhancing customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Guest Service Representative
Target Corporation
Edgewater, NJ
07.2023 - Current
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Cashier Team Lead
Panera Bread
Edgewater, NJ
04.2022 - 05.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Assisted the mangers on shift with any help needed in the store.
Education
Associate Degree - Communications
Bergen Community College
Paramus, NJ05.2025
North Bergen High School
North Bergen, NJ06.2023
Skills
- Customer service
- Computer skills
- Guest accommodations
- Detail-oriented
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Guest Service Representative
Target Corporation
07.2023 - Current
Cashier Team Lead
Panera Bread
04.2022 - 05.2023
Associate Degree - Communications
Bergen Community College
North Bergen High School