Daniella Galindo
Wellington,FL
Summary
A dedicated and compassionate individual. Always willing to provide outstanding customer service with a superb amount of professionalism. Demonstrating leadership while fulfilling the needs of my employer and clientele of the business. Exceeding in my field and striving for success with innovative ideas. All while offering the best representation of my employer and contributing to the success of such.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist/Client Intake Specialist
Duncan Injury Group
West Palm Beach
06.2024 - Current
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintained accurate and up-to-date client records.
- Improved mail distribution efficiency by implementing an organized sorting system.
- Maintained strict confidentiality of client information, adhering to HIPAA guidelines and company policies.
- Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
Business Development Representative
New Country Motor Cars
West Palm Beach, FL
05.2023 - 06.2024
- Responded quickly to inquiries from potential customers via phone or email.
- Ensured accuracy of client information by diligently reviewing documents and data entry details.
- Trained newly hired employees on routine tasks and customer service.
- Provided exceptional customer service, resolving customer complaints promptly and professionally.
Certified Sales Representative/ Office Asst
Keys Motors
West Palm Beach, FL
05.2021 - 10.2022
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and efficiently.
- Maintained accurate records of customer interactions and transactions.
- Completed clerical tasks such as filing, copying, and distributing mail.
Teacher/Office Assistant
Whiz Kids Daycare
West Palm Beach, FL
12.2016 - 09.2018
- Contributed to children's success by accurately coordinating records, supplies and paperwork
- Communicated with parents regarding their children's progress to maintain satisfaction
- Created and updated records to document employee and participant information
- Inspected facility and activities to monitor safety, sanitation and procedures.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Education
High School Diploma -
Goliath Academy
05.2017
Skills
- Organization skills
- Time management
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Administrative support
- Mail handling
- Document management
- Multi-line telephone operation
Languages
Spanish
Limited Working
Certification
- CPR/AED Certification
- ServSafe Food Handler's Certification
- Certified Sales Professional (CSP)
Timeline
Receptionist/Client Intake Specialist
Duncan Injury Group
06.2024 - Current
Business Development Representative
New Country Motor Cars
05.2023 - 06.2024
Certified Sales Representative/ Office Asst
Keys Motors
05.2021 - 10.2022
Teacher/Office Assistant
Whiz Kids Daycare
12.2016 - 09.2018
High School Diploma -
Goliath Academy