Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
AssistantManager

Daniella Garcia

Houston,TX

Summary

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

Patch Collection
08.2023 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Front of House Team Member

Cinnaholic
11.2022 - 07.2023
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Assisted in boosting restaurant sales by upselling menu items and promoting daily specials to guests.
  • Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of food orders, reducing wait times for customers.
  • Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
  • Completed opening and closing duties promptly, allowing the restaurant to begin serving customers on time each day.

Baker

Crumbl Cookies
03.2021 - 10.2021
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Created appealing displays to showcase products in bakery.
  • Facilitated communication among team members to ensure smooth operations during peak hours.

Education

Certificate/License - Dental Assisting

The College of Health Care Professions
Houston, TX
09.2024

High School Diploma -

Kipp Sunnyside High School
Houston, TX
06.2023

Skills

  • Spreadsheet Tracking
  • Greeting and Seating Clients
  • Performance Improvement
  • Telephone Skills
  • Typing Speed
  • Active Listening
  • Team Player
  • Visual Merchandising
  • Stock Rotation
  • Product presentation

Certification

OSHA - 30-hour Construction Safety and Health

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist

Patch Collection
08.2023 - Current

Front of House Team Member

Cinnaholic
11.2022 - 07.2023

Baker

Crumbl Cookies
03.2021 - 10.2021

Certificate/License - Dental Assisting

The College of Health Care Professions

High School Diploma -

Kipp Sunnyside High School
Daniella Garcia