Daniella Garcia
England,Arkansas
Summary
Versatile team member offering over a year and a half of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management. Familiar with diverse courtesy tasks, including moving product, collecting carts and locating items for customers. Proficient in cleaning. Taken several healthcare classes, and very knowledgeable in medical terminology.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Personal Shopper
Walmart
10.2021 - 06.2023
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Courtesy Clerk
Kroger
03.2021 - 08.2021
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Collected more than 40 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Maintained clean and orderly areas by cleaning bathrooms, mopping floors, emptying trash cans and wiping down surfaces.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
High School Diploma -
England High School
England, AR05.2023
Skills
- Delivery Management
- Cash Counting
- Effective Multitasking
- Hygiene Standards
- Guest Satisfaction
- Mobile Ordering Understanding
- Online Ordering Familiarity
- Cash Register Systems
- Spanish Speaking
- Bathroom Cleaning
- Order Packaging
- Cultural Awareness
- Understanding Customer Needs
- Janitorial Duties
Certification
- CPR certified
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Personal Shopper
Walmart
10.2021 - 06.2023
Courtesy Clerk
Kroger
03.2021 - 08.2021
High School Diploma -
England High School