Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniella Kenyon

Dacula,GA

Summary

Proven track record in enhancing customer engagement and safety, demonstrated during roles at Cold Stone and Ams Pools. Excelled in fast-paced environments, leveraging strong communication and teamwork to exceed service goals. Skilled in CPR/AED and proficient in POS systems, ensuring both customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience

Work History

Ice Cream Server

Cold Stone
06.2023 - 04.2024
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Processed sales transactions for cash, debit, and credit purchases.

Lifeguard

Ams Pools
05.2022 - 09.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

Bachelor of Science - Pre-Dental

Augusta University
Augusta, GA
05.2028

High School Diploma -

Dacula Highschool
Dacula, GA
05.2024

Skills

Customer Engagement

Teamwork

Patience and Empathy

Customer Service

Strong communicator

Effective problem-solver

CPR and AED Training

POS System

Languages

Spanish
Native or Bilingual

Timeline

Ice Cream Server

Cold Stone
06.2023 - 04.2024

Lifeguard

Ams Pools
05.2022 - 09.2022

Bachelor of Science - Pre-Dental

Augusta University

High School Diploma -

Dacula Highschool

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Daniella Kenyon