Daniella Sarabia
Senior Represented Bodily Injury Claims Adjuster
337 S 98th Street Mesa,AZ
Summary
Energetic and enthusiastic insurance professional with 14 years of insurance experience. Motivated to succeed in a fast-paced and deadline-driven environment. Meticulous Senior Claims Adjuster and investigator effecting at collecting and analyzing information used to devise fair and cost-effective settlements.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
Work History
Senior Bodily Injury Represented Adjuster
Allstate Insurance Co
Chandler, AZ
01.2022 - Current
- Verified insurance claims and determined fair amount for settlement.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
- Maintained contact with claimants and attorneys to determine treatment status.
- Trained other claims staff members on proper handling and evaluation of injury claims.
- Negotiated bodily injury claims settlement agreements to resolve disputes.
Litigation Claims Adjuster
Allstate Insurance Co
Chandler, AZ
01.2018 - 01.2022
- Partnered with legal counsel on litigation cases.
- Prepared and delivered invoices and processed incoming payments.
- Assisted litigation attorneys with research, depositions, trial preparation, discovery and document drafts for court submittal.
- Prepared interrogatories, requests for admissions, requests for production of documents and requests for examination or inspection.
- Investigated facts and laws to determine strategies for case preparation.
- Organized evidence, exhibits, motions and subpoenas to support cases and prepare for trial.
Unrepresented Bodily Injury Adjuster
Allstate Insurance Co
Corona, CA
01.2016 - 01.2018
- Verified insurance claims and determined fair amount for settlement.
- Evaluated evidence with ultimate goal of creating positive outcomes for client's claims.
- Analyzed information gathered by investigations to report findings and recommendations.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
Auto Liability Adjuster
Allstate Insurance Co
Diamond Bar, CA
01.2015 - 01.2018
- Handled full in-depth auto coverage for non-standard claims.
- Investigated losses and identified coverage issues.
- Took statements from insureds, claimants and witnesses.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
Quality Assurance Analyst
Allstate Insurance Co
Diamond Bar, CA
01.2013 - 01.2015
- Mentored and coached team members on QA topics and strategies.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork.
- Adhered to standardized software quality assurance best practices, policies and processes.
- Assisted teammates in developing skills necessary to grasp application concepts and tool suite.
- Monitored participant workflow and behaviors throughout training process.
- Tracked attendance and evaluated progress for assigned trainees.
Claims Representative
Allstate
Education
Bachelor of Science - Social Psychology
Grand Canyon University
Phoenix, AZ 01.2015 - 04.2019
Skills
Bilingual in Spanish
Complaint resolution
Report preparation
Service standard compliance
Professional telephone demeanor
Creative problem solving
Document organization
Collaborative relationships
Analytical and Critical Thinking
Growth planning
Certification
Louisiana Licensed # 974302
Timeline
Georgia Ex. 2/28/2023
06-2022
Senior Bodily Injury Represented Adjuster
Allstate Insurance Co
01.2022 - Current
Louisiana Licensed # 974302
10-2021
Oklahoma #3001560933
10-2021
Wyoming #482724
10-2021
New Mexico #19827712
10-2021
Texas #2720261
08-2021
Litigation Claims Adjuster
Allstate Insurance Co
01.2018 - 01.2022
Unrepresented Bodily Injury Adjuster
Allstate Insurance Co
01.2016 - 01.2018
Auto Liability Adjuster
Allstate Insurance Co
01.2015 - 01.2018
Bachelor of Science - Social Psychology
Grand Canyon University
01.2015 - 04.2019
Quality Assurance Analyst
Allstate Insurance Co
01.2013 - 01.2015
Claims Representative
Allstate