Danielle Albert
Cerrowire
Hanover
14
years of professional experience
Packaging operator and waitress/assistant manager with a focus on quality control. Willing and ready to advance my knowledge so that I can learn and grow.
Work History
Waitress Supervisor
1 Year 10 Months- Trained new waitstaff.
- Assisted in hiring and training new waitstaff.
- Handled daily deposits and the responsibility for bank runs.
- Resolved guest complaints or billing issues.
- Waiting on tables and making sure guests are receiving exceptional service.
Packaging Operator
3 Years 11 Months- Operated machinery
- Labeled and packaged wire for shipment or storage.
Waitress
11 Years 6 Months- Provided exceptional customer service.
- Trained new staff on menu items and service protocols.
- Managed dining area cleanliness and organization to enhance guest experiences.
- Remained calm when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
High School Diploma
- Culinary Arts
Skills
Customer service
Strong leadership
Relationship building
Schedule management
Food safety practices
Staff training
Product quality control
Table management
Order accuracy
Quality assurance
Teamwork and collaboration
Timeline
Waitress Supervisor
The Downtowner
10.2024 - CurrentRead More
Packaging Operator
Cerrowire
09.2022 - CurrentRead More
Waitress
Cracker Barrel
09.2012 - 03.2024Read More
Scottsburg High School
High School Diploma
Read More
Prosser
from Culinary Arts
Read More