Danielle Bailey
San Antonio,TX
Summary
Strong leader and problem solver dedicated to positive service and client loyalty. Determined to assist in meeting the higher standards of company branding and expectations. Detail oriented team-player with strong organizational skills. Over 10 years of self-employment experience.
Overview
8
8
years of professional experience
Work History
General Manager of Operations
Ink Fink LLC
06.2021 - Current
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Contracted Artist & Graphic Designer
Xtreme Tattoos & Body Piercing
01.2016 - 06.2021
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Created custom drawings and designs
- Services Included spending lengthy amount of time with clients while providing accommodating bedside manner and consistent communication.
- Training inexperienced artists to provide the company with more experienced techniques and higher quapity services.
- Brand designing with the use of Adobe Photoshop C6
- Familiarity with Square products and money handling
- Sales of products
- Inventory upkeep
Education
High School Diploma -
Lubbock High School
2004 19th St Lubbock, TX 7940106.2011
Skills
- Motivational Leadership
- Strategic Vision
- Customer Loyalty
- Community Organization
- Design Refinement
- Maintaining Clean Work Areas
- Inventory Tracking and Management
- Computer Literacy
- Multitasking Abilities
- Art Consultation
- Technical Drawings
- Preparing Designs and Estimates
- Adobe Illustrator
- Project Presentations
- Client Relationships
Timeline
General Manager of Operations
Ink Fink LLC
06.2021 - Current
Contracted Artist & Graphic Designer
Xtreme Tattoos & Body Piercing
01.2016 - 06.2021
High School Diploma -
Lubbock High School
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