Danielle Barresi
Orthopedic Associates of Long Island
Smithtown,NY
8
years of professional experience
Experienced receptionist administrator with 8+ years supporting patient check-in, appointment scheduling, multi-line phones, and insurance verification. Known for organized file management, smooth office coordination, and a welcoming front-desk experience.
Work History
Receptionist Administrator
8 Years- Managed patient check-in and check-out, maintaining accurate demographic and insurance records.
- Scheduled appointments and coordinated provider calendars to support smooth daily patient flow.
- Answering multi-line phones, routed inquiries, and resolved routine patient concerns promptly.
- Verified insurance eligibility and updated registration details to reduce front-desk errors.
- Trained new front-desk staff on scheduling workflows, patient service standards, and office procedures.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled complaints and questions, and redirected calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
Education
High School Diploma
Skills
Reception management
File organization
Multi-line phone operation
Appointment setting
Timeline
Receptionist Administrator
Orthopedic Associates of Long Island
2018.10 - CurrentRead More
Centereach High School
High School Diploma
Read More