Danielle Belinfantie
Austell,GA
Summary
Highly skilled and experienced shift supervisor with 2 years of experience in managing and supervising teams in a fast-paced environments. Adept in ensuring operational efficiency and quality customer service. Possess excellent communication, leadership, and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Golden Krust Caribbean Bakery
09.2019 - 09.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Server
Bullfish Grill
05.2019 - 09.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
Wal-Mart Supercenter
05.2019 - 09.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Server
Red Lobster
05.2018 - 09.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Cracker Barrell Old Country Store
05.2017 - 09.2017
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Grotto's Pizza
05.2017 - 09.2017
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Laws (LLB) - Law
University of Technology, Jamaica
Jamaica11.2019
Skills
- Team management and leadership
- Customer service
- Inventory management
- Operational efficiency
- Communication and interpersonal skills
- Problem-solving and decision-making
- Attention to detail
- Time management
- Safety procedures and compliance
Accomplishments
- Employee of the month awards
- Best performer awards
- Leadership awards
Certification
- Caribbean Secondary Education Certificate
- Caribbean Advanced Proficiency Examination Certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Supervisor
Golden Krust Caribbean Bakery
09.2019 - 09.2021
Server
Bullfish Grill
05.2019 - 09.2019
Cashier
Wal-Mart Supercenter
05.2019 - 09.2019
Server
Red Lobster
05.2018 - 09.2018
Server
Cracker Barrell Old Country Store
05.2017 - 09.2017
Server
Grotto's Pizza
05.2017 - 09.2017
Bachelor of Laws (LLB) - Law
University of Technology, Jamaica
- Caribbean Secondary Education Certificate
- Caribbean Advanced Proficiency Examination Certificate
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