Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Borg

Des Moines,IA

Summary

Dynamic Sandwich Artist with a proven track record at SUBWAY® Restaurants, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through customized orders and efficient service. Skilled in cash handling and maintaining hygiene standards, contributing to a clean and organized workspace while training new team members to uphold quality.

Overview

15
15
years of professional experience

Work History

Sandwich Artist

SUBWAY®Restaurants
03.2016 - Current
  • Prepared sandwiches according to customer specifications and quality standards.
  • Maintained cleanliness and organization of work area to ensure food safety compliance.
  • Assisted customers with menu selections, providing recommendations based on preferences.
  • Operated kitchen equipment safely and efficiently while following operational procedures.
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Collaborated with team members to maintain a smooth workflow during busy hours.

Sandwich Artist

SUBWAY®Restaurants
04.2010 - 07.2011
  • Engaged in training sessions to enhance product knowledge and service skills.
  • Adapted quickly to changing customer demands, ensuring timely order preparation and delivery.
  • Optimized food storage procedures, minimizing waste and reducing costs.
  • Operated cash register and handled transactions accurately, ensuring smooth checkout process.
  • Customized orders to accommodate special requests, enhancing customer loyalty.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared salads, soups and sandwiches for customers.

Education

East High School
Des Moines, IA
06.2005

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Cash handling proficiency
  • Effective multi-tasking
  • Attention to detail
  • Customer satisfaction focus
  • Cleanliness and hygiene

Timeline

Sandwich Artist

SUBWAY®Restaurants
03.2016 - Current

Sandwich Artist

SUBWAY®Restaurants
04.2010 - 07.2011

East High School
Danielle Borg