Danielle Botdorf
Richmond,VA
Summary
Motivated student with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Sandman Casino Bar
01.2023 - 10.2023
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Kennel Attendant
Ruff House Stay and Play
07.2021 - 08.2022
- Minimized animal injury risk by monitoring behaviors during playtimes
- Mixed and administered special food formulas and medication to individual animals based on unique dietary and medical needs.
- Performed daily cleaning duties including sanitizing kennels, laundry, dishes, mopping, etc.
Shift Leader
Firehouse Subs
09.2020 - 05.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed daily financial duties
Education
BFA in Interior Architecture and Design Candidate -
Virginia Commonwealth University
05.2026
High School Diploma -
Bayside High School
05.2022
Skills
- Detail-oriented
- Good communication
- Menu Memorization
Certification
- CPR certified
- Food Safety Certification
Timeline
Server
Sandman Casino Bar
01.2023 - 10.2023
Kennel Attendant
Ruff House Stay and Play
07.2021 - 08.2022
Shift Leader
Firehouse Subs
09.2020 - 05.2021
BFA in Interior Architecture and Design Candidate -
Virginia Commonwealth University
High School Diploma -
Bayside High School