Danielle BouDreaux

• Provided administrative support to nursing staff as needed.
• Maintained inventory of medical supplies and equipment in health unit.
• Coordinated communication between various departments within the facility regarding patient care needs.
• Answered incoming calls and routed them to the appropriate departments or staff members.
• Organized and maintained filing systems for important documents.

16 bed Behavioral medical surgical Unit

• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Reduced patient stress levels by using effective communication and active listening.
• Cared for patients suffering with chronic illnesses such as COPD, Diabetes, and Muscular dystrophy along with mental illness such as Bipolar (manic state), Schizophrenia, Dissociative identity disorders, OCD, Anorexia nervosa and many more.
• Monitored cameras at front desk to assure safety of patients and nursing staff.

• Provided assistance with activities of daily living, including bathing, dressing and grooming.
• Utilized appropriate safety measures when handling hazardous materials or waste products.
• Ensured compliance with HIPAA regulations regarding confidentiality of information.
• Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
• Monitored vital signs such as pulse rate, respiration rate, and blood pressure.

• Utilized various software and tools to streamline processes and optimize performance.
• Collaborated with sales team to align visual merchandising with sales objectives, boosting sales by a significant percentage.
• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
• Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
• Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.