Social worker with 25+ years of experience in crisis intervention, case management, and care coordination. Strong expertise in individual care plans, understanding family dynamics and the ability to handle stressful situations with empathy and supportive communication
Overview
28
28
years of professional experience
Work History
Visitation Supervisor/Case Manager
Firefly Child and Family Alliance
Indianapolis, Indiana
06.2021 - 10.2026
Facilitated supervised family visits, prioritizing safety and providing emotional support to enhance family connections
Conducted assessments to determine client needs and develop personalized care plans
Provided parenting strategies/feedback to families regarding visit dynamics and engagement
Collaborated with multidisciplinary teams to assess family needs, improve supports and discuss collaborative treatment efforts
Engaged in court proceedings to advocate for child welfare in family law matters
Trained new staff on visitation protocols and best practices to enhance service delivery
Created detailed reports of program activities and outcomes for DCS/court documentation
Wraparound Facilitator/Care Coordinator
Community Health Network (Gallahue Mental Health)
Indianapolis
03.2011 - 05.2021
Advocated for family rights and ensured access to community resources
Developed individualized support strategies aligned with family needs
Assisted in the development of goals and comprehensive care plans relevant to each family's needs while considering family strengths
Monitored family progress and modified care plans of children with behavioral and emotional challenges
Coordinated with school personnel, probation officers, mental health professionals, and DCS to ensure timely and effective service delivery
Provided crisis intervention services, including de-escalation techniques
Provided training on wraparound processes to new staff members
Maintained accurate records of interactions, including progress notes and court reports
Attended court hearings to provide testimony regarding the status of family treatment plans
Crisis Counselor
Youth Emergency Services 24 hour Crisis Center
Indianapolis , IN
01.1999 - 12.2010
Provided immediate support and counseling in person and by phone in crisis situations
Developed safety plans and crisis intervention strategies to address needs and minimize risks during crises related to abuse and neglect
Trained new staff on crisis counseling procedures and best practices to enhance service delivery
Conducted individual assessments, foster care searches, and relative placement evaluations for the Department of Child Services
Responded promptly to emergencies by assisting the Indianapolis Police Department and the Department of Child Services with removals and placement
Coordinated with healthcare providers, law enforcement, and agencies to ensure comprehensive family support
Assisted families in accessing community resources such as housing and food pantries
Applied techniques such as active listening and collaborative problem-solving to make a positive impact on families
Child Protective Services Visitation Case Manager at Mary Magdalene Community ServicesChild Protective Services Visitation Case Manager at Mary Magdalene Community Services