Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Brown

Mesick,MI

Summary

Organized Dental Receptionist providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans.

Overview

12
12
years of professional experience

Work History

Dental Reception and Billing

Mesick Dental Center
Mesick, Michigan
10.2017 - Current
  • Scheduled, rescheduled and cancelled appointments for dental patients.
  • Helped patients complete necessary medical forms and documentation.
  • Greeted visitors and patients to determine needs, check appointments and direct accordingly.
  • Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
  • Posted insurances payments and followed up on outstanding claims and balances.
  • Prepared daily and weekly bank deposits.

Medical Receptionist

Family Health Care
Cadillac, Michigan
03.2016 - 10.2017
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.

Office Manager

Northern Exposure Campground
Mesick, Michigan
04.2010 - 03.2016
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Coordinated special projects and managed schedules.
  • Made, changed and canceled camping reservations for guests.

Education

High School Diploma -

Mesick High School
Mesick, Michigan
05.2011

Skills

  • HIPAA Compliance
  • Dental Staff Support
  • Taking Client Histories
  • Payment Processing
  • Invoice Preparation
  • Patient Scheduling
  • Insurance Verification
  • Organization and Time Management
  • Appointment Scheduling
  • Office Opening and Closing
  • Verbal and Written Communication
  • Phone and Email Etiquette
  • Patient Eligibility Requirements

Timeline

Dental Reception and Billing

Mesick Dental Center
10.2017 - Current

Medical Receptionist

Family Health Care
03.2016 - 10.2017

Office Manager

Northern Exposure Campground
04.2010 - 03.2016

High School Diploma -

Mesick High School

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