Dynamic Assistant Manager at Dollar Tree Stores with proven expertise in customer service and team leadership. Successfully trained staff, enhancing operational efficiency and customer satisfaction. Skilled in money handling and compassionate elderly care, consistently delivering results through effective decision-making and relationship-building. Committed to fostering a positive environment and exceeding expectations.
Work History
Assistant Manager
3 Years 8 Months
Dollar Tree Stores | 01.2023 - 09.2026
Supervised daily store operations, ensuring smooth customer flow and prompt issue resolution.
Trained associates on register procedures, recovery standards, and merchandise stocking expectations.
Monitored cash handling, reconciled drawers, and supported accurate end-of-shift reporting.
Coordinated freight processing, stockroom organization, and sales floor replenishment.
Resolved customer concerns professionally, maintaining service standards and store satisfaction.
Assisted with opening and closing tasks, securing store readiness and compliance.
Elderly Caregiver
2 Years 5 Months
Great Lakes Caring | 09.2016 - 02.2019
Supervised daily store operations, ensuring smooth customer flow and prompt issue resolution.
Trained associates on register procedures, recovery standards, and merchandise stocking expectations.
Monitored cash handling, reconciled drawers, and supported accurate end-of-shift reporting.
Coordinated freight processing, stockroom organization, and sales floor replenishment.
Resolved customer concerns professionally, maintaining service standards and store satisfaction.
Assisted with opening and closing tasks, securing store readiness and compliance.
Server/Bartender
10 Months
Stone City Saloon | 02.2022 - 12.2022
Greeted guests promptly and delivered attentive table service in fast-paced bar setting.
Mixed cocktails and poured drinks accurately while following standard recipes and beverage procedures.
Processed orders efficiently using point-of-sale systems and handled payments with accuracy.
Coordinated food and drink deliveries to maintain smooth service during busy shifts.
Maintained clean bar and dining areas, following sanitation and safety standards.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
10 Months
Morgan’s of Lockport | 04.2021 - 02.2022
Prepared cocktails, beer, and wine orders with consistent speed and accuracy.
Managed POS transactions, tabs, and cash handling with attention to detail.
Delivered attentive service while maintaining clean, organized bar stations.
Restocked glassware, mixers, and garnishes to support uninterrupted service.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Elderly Caregiver
5 Years 5 Months
Angel’s Touch Caregiving | 09.2015 - 02.2021
Assisted clients with bathing, dressing, grooming, and toileting support.
Prepared meals and followed dietary instructions for client health needs.
Provided companionship, conversation, and emotional support during daily routines.
Monitored client condition and reported changes to family or care team.
Supported safe mobility with transfers, walking, and fall-prevention practices.
Reminded clients about medications, appointments, and daily task schedules.
Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
Education
High School Diploma
Carl Sandburg High School | Orland Park, IL | 05.2011